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Glad is was helpful - thanks for your feedback

Thanks for your feedback

I'm glad it was helpful!

You are welcome!

The reading of 443 is much higher than I would expect and so I think there is a problem with your motor. The OL reading to the chassis is good.

Hi Jon my mistake ,I was testing the wrong wires ,I have removed the motor and re tested ,the reading iam now getting is around 5 which is low ,I have also tested the motor on my car battery and it runs fine ,the machine is coming up with an E02 fault code ,the manual indicates that this is a motor failure thanks Jim

@@jamesgriffen1740 Most likely a problem with the controller

Hi Stephen - this would require changing the factory setting for the front roller diameter. Usually this information is locked in software and not accessed via the recalibration menu. You would need to approach JTX for specific information on your model.

@@charteredengineer thanks

Feel free to send me a video of your machine showing the problem - happy to take a look and advise. jonisaacs26@gmail.com

The same problem happening again will be due to there being too much friction between the running belt and deck. This happens due to either lack of lubrication or just wear and tear. You need to replace the running belt and perhaps the deck too. Maybe time to look for a new machine.

Yes there are usually two adjusters. You can use either one to adjust the belt. They will have the opposite effect to each other on the running belt! Its hard to explain but if you watch the video again, it should make sense.

@@charteredengineer Thank you for replying . I am trying to figure out how to fix the uneven tread matt that was donated to me.

@@ValerieClare-nk2ks feel free to send a brief video showing the problem. Use jonisaacs26@gmail.com

Glad it was helpful

Could be that the magnetic switch has come dislodged behind the console. Also check that the magnet is still located in the emergency key

@@charteredengineer nope it’s not that or the switch is baffling me! Had to order a whole new pcb board

@@djdsk4444 Hi Pete - thanks for the update - that is the last (and most expensive) item in the list of possibilities. Hope it works for you. Best wishes, Jon

Hi Ravi - you are looking for continuity (low resistance eg. 0 or 1 ohm) between the ground (ie. a bare metal part of the chassis) and one of the silver pins. This will be the ground pin.

Hi Simon - electrically your motor is testing ok although it could have suffered heat damage to the windings. I suspect your motor control board has failed and is causing the tripping. Most likely the root cause if high friction between the running belt and deck. These could also need replacing. Hope this helps. Best wishes, Jon

Thank you. I attached the motor to an 18v battery from my portable drill and the motor is turning. Now to see if I can check the motor control board you mention. The motor seemed easy to buy….whether I can but the control board remains to be seen 😬. Thanks again

E7 is usually either an incline error or a safety key error. Hope this helps narrow it down for you.

Yes - usually the on/off switch is a generic mains switch and it can be replaced. Feel free to send a photo of the switch to me at jonisaacs26@gmail.com and I'll take a look to confirm.

@@charteredengineer Thank you responding. I will do that first in the am

Much appreciated!

Glad it was of help!

I'm glad it was useful. Thanks for the feedback!

@charteredengineer my buddy, said this video helped him understand how to diagnose his problem. Found the switch was still good. So it was very helpful. Now, the problem lies further down the line.

Sole Fitness are hard to beat in my opinion. Flow Fitness are also offering good products at a good price. Neither have the limitations of the Nordic/Proform brands and both offer much better warranties and after sales support in my experience (I have sold both brands during my career).

@@charteredengineer thank you

Thanks for commenting. Its good to hear the positives. I'm pleased its the right machine for you.

Thanks for the insight and additional details. Glad you kept your Aldi cross trainer going and out of landfill!

HI - probably not possible. A 2 wire sensor is most likely to be a magnetic reed switch and a 3 wire will be an optical sensor. The two are not compatible.

HI - I'm sorry I don't know that specific access code. I always BH fitness to be helpful so perhaps approach them directly. The speed setting could be contained in the console software (via a service menu) or there could be a potentiometer on he lower circuit board (MCB) that could be used to adjust the speed. Obvious question, but is the treadmill set to miles per hour instead of kph?

@@charteredengineer Thank you for responding, I've sent a query to BH and I am hoping they will respond. I have tried switching the treadmill from miles to kmph and vice versa but have had no luck in sorting the speed issue. I'm surprised that there is nothing mentioned in the manual to guide the user on running the calibration function and none of the usual button combinations seem to work. All my earlier treadmills had a simple button combination that would bring up the calibration for the incline and speed. I've seen the MCB (one next to the motor) when the service technician replaced it but didn't notice a potentiometer on it. It is surprising that the service provider for the treadmill that changed the board in the first place doesn't know how to run the calibration. Hope BH responds to my query. Using the treadmill in the current uncalibrated mode is a no-go for me.

@@DIvadxat I agree. The technician should have set the machine up correctly. The calibration setting are not something you would expect the user to access which is why they do not generally appear in the user instructions. Good luck and please post about how it goes.....

@@charteredengineer After some tense arguments with the service provider we identified the potential issue. At some point the factory fitted motor 2HP was replaced (due to wear) with a new one that was a 2.5HP motor, but the MCB remained the same. This was causing the MCB to fail and speed control to be messed up. This particular model does not have a calibration function according to BH. The MCB, motor and speed sensor are intended to work as a set as per my understanding from discussions with the service provider. Now they've changed the motor back to a new 2HP motor and paired it with a brand new MCB and sensor. So everything is within specification. The treadmill seems to be working fine now, although I haven't used it for a long walk or run as yet, from initial impressions it feels like it is working as it should. Simply put, if the replacement motor was in-spec perhaps there wouldn't have been an issue at all.

Hi - yes I suspect this is normal. Please check the user instructions to confirm that you are using the machine within its design limits (ie. max user weight and frequency of use). You can also check that the machine is on a sturdy, level floor as this can also cause unwanted noises.

Hi - If the red and black wires are 1.7 ohms then that is good. If the red/black to chassis is 5.1 ohms then that is bad!

Hi - try pressing and holding down the stop or reset button for 5-10 seconds. This should clear the message.

Thanks for your feedback - I will make sure I do this in future videos

Yes you can do the same with a felt brake pad

Arms can be tightened at the top and at the bottom. There are usually 2, 3 or 4 fixings at each end so make sure all are secure. On some models there is also a cross bar for extra stability and this too should be tight.

Thanks for the suggestion. In my experience the "shuffle" test is the easiest way to tell if the underside of the belt and the deck has too much friction. This can be caused by wear, dirt, or lack of lube. How the underside of the belt actually looks is not always a reliable method of checking.

Thanks for your feedback

Thanks for your feedback!

Appreciate your feedback.

the 0 ohms reading is bad news - this means that the windings are short-circuit to earth. Your motor needs to be repaired or replaced.

Thank you for the feedback. I'm glad the video was helpful!

Thanks for the feedback - much appreciated!

Thanks for the feedback👍